Frequently Asked Questions
Welcome to the Bahari Bliss FAQ
We’ve gathered the most common questions from guests to help you plan a seamless and enjoyable stay. From bookings and self-catering to what’s available onsite, find all the details you need below.
Booking & Payment
Q: What are your payment terms?
A: A 50% deposit is due at the time of booking to confirm your reservation. The remaining 50% is due 14 days before arrival. All payments are made in USD via bank transfer.
Q: Do you require a security deposit?
A: We do not charge a security deposit in advance. However, guests are responsible for any damages beyond normal wear and tear. Any issues will be invoiced after an assessment.
Q: What is your cancellation policy?
A: Cancellations are handled on a case-by-case basis. We recommend purchasing travel insurance.
Onsite Services & Support
Q: What services are included?
A: Daily housekeeping, chef-prepared meals (self-catering), and full-time onsite staff for your comfort.
Q: Is there a massage service?
A: Yes. A massage room is available at the villa, and we can arrange a therapist upon request.
Q: Is there an office space?
A: Yes, the villa includes a dedicated office with a desk and seating area.
Q: Can you help us plan local experiences?
A: Absolutely. We’re happy to assist with arranging local activities.
Self-Catering & Food
Q: Is the villa self-catering?
A: Yes. Guests are responsible for purchasing all food and beverages, but we provide a private chef and staff to prepare, serve, and clean up your meals.
Q: How does self-catering work at Bahari Bliss?
A: You create a meal plan or shopping list, and choose whether to shop before arrival or stop en route.
Q: Can the staff help with shopping?
A: Absolutely. Our staff can assist with shopping. Naivas supermarket is just 10 minutes away.
Q: Is the kitchen available for guest use?
A: Yes, the main kitchen is available for light personal use (snacks, tea, baby prep). A second service kitchen is reserved for staff use to keep your stay seamless.
Q: Can the chef accommodate dietary needs?
A: Yes, our chef can tailor meals to your dietary requirements or allergies. Please let us know in advance so we can plan accordingly.
Property & Amenities
Q: How many people can the villa accommodate?
A: Bahari Bliss accommodates up to 10 guests across five en-suite bedrooms. We do not provide extra beds or baby cots.
Q: Is the property private?
A: Yes, the villa is fully private and never shared with other guests. You'll have full access to the house, garden, pool, and all amenities.
Q: Is there air-conditioning and Wi-Fi?
A: Yes. All bedrooms and common areas are fully air-conditioned, and Wi-Fi is available throughout the property.
Q: Is the pool safe for children?
A: The pool features a stair entry and a wide shallow edge. However, it is not supervised and children must be watched at all times. No glassware is allowed near the pool.
Q: Is the villa accessible?
A: Yes, we offer a one-person private lift and level access to common areas.
Location & Getting There
Q: Where is Bahari Bliss located?
A: The villa is located along Bofa Road in Kilifi, Kenya, a few steps from the beach and a 10-minute drive from Naivas supermarket. Kilifi Creek is 20 minutes away, and Malindi Airport is approximately 1 hour away.
Q: Is parking available?
A: Yes. There is private, secure parking available onsite for multiple vehicles.
Q: How can we get around locally?
A: Tuk-tuks and Ubers operate well in the Kilifi area and are a great way to explore like a local.
Useful Links
Rental Agreement — Full terms and conditions of your stay, including guest responsibilities and house policies.
Liability Waiver — Important safety disclaimers related to pool use, beach access, and other amenities.
Self-Catering Checklist — A step-by-step guide to planning meals, creating shopping lists, and working with our chef.
Privacy Policy — How we handle your data and booking information.
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